Privacy Policy – TotalHelp24x7

Effective Date: June 28, 2025

At TotalHelp24x7, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website https://totalhelp247.com or interact with our services, including SEO, web and app development, technical support, cybersecurity, and antivirus solutions.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Device Information: IP address, browser type, operating system, referring URLs, and device identifiers.
• Service Data: Information you provide during support chats, contact forms, or remote sessions.
• Usage Data: Website behavior such as pages visited, time spent, and navigation paths.

2. How We Use Your Information

We use your information to:

• Deliver and manage the services you request.
• Process payments and billing.
• Improve our website, products, and customer experience.
• Provide customer support and respond to inquiries.
• Send important service-related communications or promotional emails (only if you opt in).
• Detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Trusted third-party providers (e.g., payment gateways, analytics platforms) that help us deliver services.
• Legal authorities if required by law, court order, or to protect our legal rights.
• Affiliated entities or partners for internal business purposes or joint service offerings (only with consent).

4. Security of Your Data

We implement strong technical and organizational security measures to protect your personal data, including encryption, access controls, and secure payment processing. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our site. Cookies help us remember your preferences and collect analytics data.

You can manage cookie settings in your browser preferences. Disabling cookies may affect some features of the website.

6. Your Rights and Choices

You have the right to:

• Access or correct your personal data.
• Request deletion of your data (subject to legal limitations).
• Opt out of promotional communications at any time.
• Withdraw consent for data collection where applicable.

To exercise your rights, contact us at cs@totalhelp247.com.

7. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. Once no longer needed, your data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover data from a minor, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” Continued use of our services implies your acceptance of any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, reach out to us:

Email: cs@totalhelp247.com